The software that simplifies direct communication between healthcare providers and families

An extension that enables the families and caregivers of residents in healthcare facilities to access up-to-date information about their loved ones and the services provided by the care team – anytime, anywhere.

Enhance communication and transparency by getting residents’ families involved

With MyFamily, you can easily share relevant updates with families and caregivers regarding their loved ones. Families can also upload important documents for the facility. Detailed reports and secure document exchange ensure every update is easily accessible, achieving clear and transparent communication.

This healthcare communication software helps healthcare providers keep families constantly informed. With real-time notifications and direct messaging, families are kept notified and are always in the loop, strengthening communication and building confidence.

A healthcare collaboration platform. In addition to sharing information, families can be actively involved in the care process. By offering updates and opportunities for interaction, the software helps caregivers and families feel like partners in the resident’s care, promoting trust and collaboration between all parties.

Supporting and involving families with clear and open communication. Elevating the quality of care.

MyFamily is a programme designed to strengthen the relationship between families and healthcare providers.
The following care facilities can benefit from it:

RSA - Residenze Sanitarie Assistenziali   Case di riposo   CDI – Centro Diurno Integrato   RSD - Residenze Sanitario assistenziali per Disabili   CDD – Centro Diurno Disabili   Hospice - Cure Palliative   RA - Residenza Assistenziale   SRP - Struttura Residenziale Psichiatrica   Post Acuti/Cure Intermedie    Alloggi Protetti   Casa Albergo

MyFamily is designed for healthcare facilities seeking to improve the quality of their relationships with residents’ families.

It is the ideal tool for promoting clear communication and transparency, enabling families to be actively involved in the care of their loved ones in a simple, secure, and accessible way.
In the medical world, doctor-patient communication is often highlighted. But in the healthcare sector, this focus must be expanded: communication with residents’ families is equally vital, especially when caring for individuals who are vulnerable or not self-sufficient. In such cases, keeping caregivers informed becomes a core element of quality care.

Healthcare
Evolution

Transparent.
Interactive.
Engaging.
Customisable.

Discover what
MyFamily can do

MyFamily allows family members and caregivers to access detailed reports at any time, outlining the care activities delivered by the healthcare team and ensuring full transparency.

MyFamily enables secure, fast exchange of key documents between the facility and families, ensuring all necessary information is shared efficiently and safely.

Keep families in the loop with direct in-app messages, enabling better communication with the facility.

Families can activate push notifications to receive real-time updates and important alerts about their loved ones.

MyFamily integrates seamlessly with The.0 electronic health record – a perfect example of “technology serving meaningful, human-centred care relationships”.

The user-friendly interface works smoothly on any device. Its intuitive design ensures a pleasant and practical user experience.

The Benefits of choosing Netpolaris software

Adattability

Simple and intuitive user interface

Cloud-based deployment

Software as a service

Fast and easy setup

All the Support You Need

All Netpolaris software solutions are functional, flexible, and designed to minimise the need for support. Our team of professionals is ready to provide immediate assistance if required.

Certified Quality

The application is certified according to ISO 27001, 27017, and 27018 standards, in compliance with the highest international requirements for information security management.

Contact us
for more details

MyFamily is available on request, only when paired with The.0 electronic health record. Discover how it can support your facility in strengthening relationships with families.

CENTRALISE. SIMPLIFY. CONNECT.

Multi-site? Multi-Care Service Unit (UdO)? One single access!
NetHUB centralises logins, simplifies user management, and makes everything run more smoothly.

YOU CAN USE IT INTEGRATED WITH

 

The.0, the ever-evolving management software for healthcare providers!

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